Eco Chic

Returns

Delivery

We used two courier for UK and international deliveries, which is DPD and Parcelforce.

Orders placed by 12.00am will be processed at the same date, given that the payment is either received or account status is satisfactory.

For UK mainland customers carriage paid order is £150, and it's normally a next day delivery service. For Northern Ireland, Channel Islands, Highland, and Republic Ireland carriage paid order is £350. For Western Europe Zone 1, 2, & 3 carriage paid order is £500.

Return

For any business purchasing from us, all orders are subject to our 30 days no quibble return policy. The nutshell of our return policy is

  • It's been less than 28 days since you received your item
  • You haven't damaged it
  • It's in resalable condition e.g. tags still attached, packaging is unopened, item has not been stained or marked.
  • You have proof of purchase, such as your copy of invoice/dispatch note
  • Please note, we reserve the right to refuse an exchange or refund if goods are damaged or aren't returned in a saleable condition.

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